At DryAway we are dedicated to helping people enjoy a cleaner and more organized laundry space. DryAway is a system that you use daily and a workhorse in the laundry room. We believe tools should be reliable. DryAway was built with quality and designed to last a long time making your wash day easier.
Full refund for product returned in undamaged state minus original and return shipping costs. At your expense, DryAway will provide a return label for your convenience and cost savings.
One-year parts only on manufacturers defects with replacement parts provided. Call us with any issues as there are potential exceptions.
We rarely have shipping issues but please reach out directly to DryAway by phone or email to file a shipping claim. As the shipper, DryAway needs to place the claim with our shipping company, not you, the receiver. If there is damage, we need pictures of the damaged box and contents at multiple angles. Please provide 7 plus photos as that is what our shipper asks for.
Payment information is not stored by DryAway but with our checkout service provider.